As a former police negotiator and leader, Heidi Nieboer spent many years working in situations where tension ran high, emotions escalated and interests were directly opposed. She led negotiations and interventions in which listening, building trust and making decisions under pressure were critical. In her leadership, she consistently worked from a secure base: providing clear direction while creating space for dialogue and responsibility.

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Today, Heidi translates this experience into interventions, simulations and keynotes at Better Minds. She combines her negotiation background with sharp insights into human behaviour, communication and decision-making in complex contexts. Secure-based leadership forms a central thread throughout her work.

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Her expertise focuses on negotiation, leadership, communication and difficult conversations, with a strong emphasis on judgement and decision-making. Heidi is also the author of the book We’ll Work It Out, in which she translates the six principles of effective negotiation into everyday practice.

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Always tailored to your context.

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